Santiago Aparicio CEO de Ontop | Como levantar 20M de usd en 2 años | Fundadores Podcast ep. 31

Audio Brief

Show transcript
This episode covers Santiago Aparicio's journey from early life lessons to founding TOP, highlighting his philosophies on massive action, B2B sales, and entrepreneurial leadership in the startup world. There are three key takeaways from this discussion. First, success stems from persistent, massive action and embracing calculated risks, viewing inaction as the greatest risk. Second, effective B2B sales means focusing on the personal incentives of corporate contacts; leadership involves aligning talented individuals, not just being the top expert. Third, entrepreneurial drive is crucial for navigating the gritty reality of hyper-growth startups and building a personal vision, as exemplified by his global remote hiring platform, TOP. Aparicio emphasizes that most achievements result from taking consistent, high-volume action, rather than innate talent or connections. He believes the greatest risk is inaction, asserting that taking chances, even small ones, significantly improves odds of success. Learning from mistakes is vital to creating opportunities. His key insight from Rappi B2B sales was to bypass corporate bureaucracy by appealing to the personal KPIs and career goals of individual contacts. Leadership, he explains, is about orchestrating and aligning people more skilled than you towards a common objective, acting as a director. Aparicio's motivation to leave a high-level position and found TOP came from a powerful desire to build his own vision. He details the unglamorous reality of hyper-growth startups, requiring frugality and intense pressure. His current venture, TOP, addresses global remote hiring by managing contracts, compliance, and payroll worldwide. This conversation offers valuable insights into the mindset required for hyper-growth entrepreneurship, strategic sales, and effective leadership in today's dynamic global economy.

Episode Overview

  • Santiago Aparicio shares his early life lessons from motocross and university, which shaped his philosophies on taking "massive action" and leading through influence rather than expertise.
  • The discussion covers his experience as an early employee at Rappi, detailing the unglamorous reality of hyper-growth and his key B2B sales insight: focus on the personal incentives of individuals within corporations.
  • Aparicio explains his motivation for leaving a high-level position at Rappi to found his own company, driven by a powerful desire to build his own vision rather than someone else's.
  • The episode concludes with a look at his current venture, TOP, a platform for global remote hiring, and his core beliefs on risk-taking, continuous learning, and the future of work.

Key Concepts

  • Massive Action: The philosophy that success is primarily the result of persistent, high-volume effort rather than innate talent or connections.
  • Learning from "Doers": The principle of seeking knowledge and mentorship from practitioners who have real-world experience, rather than from theorists.
  • Leadership as Facilitation: The idea that effective leadership involves organizing and aligning people more skilled than you towards a common goal, acting as a "director" rather than the top expert.
  • Startup Reality vs. Perception: The contrast between the glamorous public image of startups and the gritty, frugal, and high-pressure reality of working in a hyper-growth environment.
  • Person-Centric B2B Sales: The strategy of bypassing corporate bureaucracy by understanding and appealing to the personal KPIs and career incentives of the individuals you are dealing with.
  • Entrepreneurial Drive: The intrinsic motivation to build one's own vision and create a direct impact, even if it means leaving a secure and successful position.
  • Global Remote Hiring: The concept behind his company, TOP, which provides a software solution to handle contracts, compliance, and payroll for companies hiring talent worldwide.
  • Risk and Opportunity: The belief that the greatest risk is inaction and that luck is created at the intersection of preparation (learning from mistakes) and opportunity.

Quotes

  • At 0:00 - "Uno vende primero, con lo que vende construye, y tiene que apostarle todo al crecimiento. Porque la solución a todos los problemas es crecer y crecer desmedidamente." - Santiago Aparicio explaining the core philosophy for startups, emphasizing that prioritizing massive growth is essential for survival and problem-solving.
  • At 3:50 - "La mayoría de cosas que se logran en la vida no es porque uno sea increíblemente bueno en algo... Yo creo que es más el resultado de tomar acción masiva." - Santiago Aparicio reflecting on how he secured a motocross sponsorship in Canada, attributing his success to persistence and making hundreds of calls rather than innate talent or connections.
  • At 8:06 - "La mejor forma de lograr algo es rodeándote de personas que ya lo han hecho." - Santiago Aparicio on his realization that the most effective way to learn and succeed is by associating with people who have practical experience, a lesson that shaped his career.
  • At 22:06 - "Llego a Rappi... me entregan una caja de donas y me dicen, 'Vaya y reparta donas al parque... porque tenemos que conseguir usuarios.'" - Santiago Aparicio describing the unglamorous reality of his first day at Rappi, which shattered his expectation of a "Google-like" startup and immediately immersed him in the hands-on work of acquiring customers.
  • At 27:24 - "Cuando tú estás al interior de una startup, lo único que no tienes es tiempo." - He explains that the biggest challenge is compressing the typically long sales cycles of large, bureaucratic companies into the short timeframes a startup can afford.
  • At 28:20 - "Tú no lidias con empresas, tú lidias con personas, y las personas tienen intereses propios... Si tú tienes una palanca que les permita a ellos avanzar ese KPI, intrínsecamente te vas a volver el número uno en la lista de prioridades." - Santiago Aparicio sharing his key insight on succeeding in B2B sales at Rappi, which was to focus on helping his corporate contacts achieve their personal career goals to bypass bureaucracy.
  • At 29:54 - "Si yo no construyo algo por mí mismo, como si no persigo mi visión o algún sueño que tenga... pues la realidad es que me voy a quedar trabajando para el sueño de alguien más. Y está muy bien... pero definitivamente no era algo que yo quería para mí." - Santiago Aparicio on his motivation for leaving Rappi to start his own company, explaining his deep-seated need to build his own vision.
  • At 34:52 - "El peor riesgo que tú puedes tomar es no tomar ningún riesgo." - Describing his philosophy on decision-making, he argues that inaction guarantees failure, while taking a chance, no matter how small, improves your odds of success.
  • At 37:48 - "TOP es un... software, una solución que le permite a cualquier compañía del mundo contratar en todo el mundo." - He provides a concise explanation of his new company, TOP, and its mission to enable global remote hiring.
  • At 60:39 - "Solo los idiotas no cambian de opinión." - When asked about a habit that has improved his life, he highlights the importance of being open to change, as it is the only constant in life and business.
  • At 64:52 - "Ayer dijiste que iba a ser hoy." - When asked what message he would put on a billboard for everyone to see, he offers this quote to combat procrastination.

Takeaways

  • To accelerate B2B sales with large corporations, identify the personal incentives of your contacts and frame your solution as a way to help them achieve their individual career goals.
  • Effective leadership is not about being the most skilled person, but about identifying and aligning talented individuals towards a shared objective.
  • Create opportunities and overcome challenges through persistent, massive action rather than waiting for perfect conditions or relying solely on innate talent.
  • Embrace calculated risks, as inaction is often the riskiest choice of all; taking a chance significantly increases your probability of success compared to doing nothing.
  • Prioritize learning from practitioners with real-world experience over theoretical experts, as this provides the most valuable and applicable insights for business.
  • Cultivate the habit of asking questions, no matter how simple they seem, as curiosity is one of the most powerful tools for personal and professional growth.